Post on 20/03/2019

General statement of principles
As described in detail below, any information we gather at this Website is strictly for our use and is not shared with any other entity, public or private, for any reason - period. We will not sell or give away any lists or other data that we may retain and we do not purchase such information from other sources.

Statistical data
Our servers (as most) track IP addresses and referring pages to help with site maintenance and improvements. This data is viewed only as anonymous statistics to show the busiest times of the day or week, pages with errors and how effective our advertising has been. This information is not used for any other purpose.

Personal information that we collect
We store the information from your order form to be able to fulfil the your order and help provide customer service, now and in the future. In case that your product is shipped by a 3rd party logistics service, hence our partner, they will need to know your phone number, name and address to fulfil the order. You may elect to have your information completely removed from this system by e-mailing us at with your request.

Correction or removal of information
If you wish to correct, update or remove any information about you that may be in our records, please send us e-mail at with the details of your request. If you wish to contact us further, please find complete contact information on our contact page.

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with HaNoi Craft House, you can contact us at the following details:


56 Hang Duong Street, Hoan Kiem Ward, Hanoi City, Vietnam.

(+84) 946.011.789